1. Initial information
The first conversation identifies the incident type, property location, affected area, access conditions and any known restrictions.
2. Scope and controls
The affected area and materials are evaluated so that cleanup can be planned without unnecessarily spreading contamination.
3. Removal and cleaning
Items or materials that cannot be appropriately cleaned may require removal. Suitable surfaces are cleaned and treated according to the situation.
4. Final review
The final step is confirming that the defined cleanup scope has been addressed before the space moves on to repair, turnover or normal use as appropriate.
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